
UI/UX case study
UKG Payroll Verification Redesign
Researched and redesigned the payroll verification experience for UKG, based on real user interviews and feedback
- Redesigned a payroll experience that was difficult to verify, enabling users to confidently validate their payroll information
- Conducted end-to-end UX work including user research, comparative testing, UI design, and prototyping
- Introduced shift records and worked-hour breakdowns, improving user trust scores from 3.2 → 6.0
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